Step 1: Go to Your Profile
Log in to your BurjX account and:
Tap the profile icon in the top-right corner of the screen
This will open your personal settings and account menu
Step 2: Access the “Personal Info” Section
Navigate to Account > Personal Info
You’ll see your current account details
Next to your email address, tap the support icon to begin the change process
Step 3: Raise a Ticket
Once you click the support icon:
The BurjX support tool will appear
Under “Create a ticket,” select Email Change
Follow the on-screen instructions to complete your request
Make sure to provide accurate information so our team can act swiftly
Step 4: Your Request Is Being Processed
After you submit the ticket:
Our team will contact you via your currently registered email address with the next steps
If you’ve lost access to that email, please reach out to our Support Team for additional assistance.
Need Help?
If you get stuck at any point, our customer support team is available 24/7 to assist you.
Disclaimer
This article is for informational purposes only and does not constitute financial advice. Please ensure you conduct independent research before making any financial or investment decisions.