Withdrawing crypto from your BurjX wallet is fast, easy, and secure. Once your account is verified and 2FA is enabled, you can send supported digital assets to any personal wallet or exchange account.
🔒 Note: Two-Factor Authentication (2FA) is required for all crypto withdrawals. If you haven’t enabled 2FA yet, follow our step-by-step 2FA guide before continuing.
Step 1️⃣: Tap the “Plus” Icon
After logging into the BurjX app, go to the home screen
Tap the “plus" icon at the bottom centre of the screen
Step 2️⃣: Select “Deposit Fiat”
A menu will appear with four options:
Deposit Fiat
Withdraw Fiat
Deposit Crypto
Withdraw Crypto
👉 Tap “Withdraw Crypto” to continue
Step 3️⃣: Enter Withdrawal Details
On the withdrawal page, you’ll be able to:
Select the cryptocurrency you wish to withdraw
View your available balance
Enter the amount to withdraw
Input the wallet address of the recipient
Visually confirm the supported blockchain network for the asset
📷 You can also scan a QR code instead of typing the address manually
⚠️ Important: Only withdraw to a wallet that supports the specified network listed for the token. Using the wrong network can result in loss of funds.
Step 4️⃣: Fill Out the Compliance Questionnaire
Before proceeding, you'll be asked to answer a few short questions related to your withdrawal.
These questions are part of our regulatory obligations
They help us protect your account and ensure secure processing
Simply follow the on-screen prompts to continue.
Step 5️⃣: Review & Authenticate
You’ll be asked to confirm the following details:
The cryptocurrency you are sending
The destination wallet address
The applicable withdrawal fee
Then, you’ll be prompted to enter the 6-digit 2FA code from your Google Authenticator app.
🔐 2FA must be enabled to complete this step. Don’t have it set up yet? Click here for our 2FA setup guide
Step 6️⃣: Email Confirmation Required
For your security, a confirmation email will be sent to your registered BurjX email address.
Open the email and verify the withdrawal request
Once confirmed, the withdrawal will be initiated immediately
You're Done!
Your crypto withdrawal is now in progress. You’ll receive another email once it has been successfully processed.
🕒 Processing times may vary depending on network congestion and other factors.
Need Help?
Stuck or have a question? Tap the live chat icon in the bottom-right corner of your screen to speak with our team.
Disclaimer
This article is for educational purposes only. BurjX does not provide financial or investment advice. Please conduct your own research before making any financial decisions.
Any numbers, fees, or visuals shown are for illustration and demonstration purposes only and may not reflect the final product, current rates, or actual interface. For the most accurate and up-to-date information, always refer to the BurjX app.