After completing your eKYC verification, your account is automatically assigned to Tier 1, which allows a monthly deposit and withdrawal limit of up to USD 50,000.
You can upgrade your account anytime to Tier 2 for higher limits.
Step 1: Log in to Your Account
Log in to your BurjX account. Tap the profile icon in the top-right corner to open your account menu.
Step 2: Start Tier 2 verification
Go to Account → Account Status.
You will see your current tier level, limits, and available upgrade option.
Under Tier 2, tap “Verify Now.”
Step 3: Source of Funds Details
Provide Source of Funds Details
Depending on your selection, additional information and documents may be required:
Salary: Occupation, company name, salary certificate or payslip
Self-employment: Company name and supporting details
Step 4: Upload your Proof of Address
Upload or take a clear photo of your proof of address, or upload a PDF file.
Accepted documents:
Utility bills (DEWA, electricity, or internet bill)
Note: Mobile phone bills are not accepted
Bank statement or letter from a financial institution or authorized insurer
Tenancy contract
Important: Documents must be issued within the last 90 days.
What happens to your information?
At BurjX, your privacy and security are our top priorities.
Your proof of address is used only for verification purposes, in line with regulatory and compliance requirements.
We do not use this information for any other purpose.
For more details, please refer to our Privacy Policy.
Step 5: Review Process
Once submitted, your request will be reviewed by our team within 24 hours.
Upgrade Confirmation
Once approved, your account will be upgraded to Tier 2, and your monthly deposit and withdrawal limit will increase to USD 250,000.
Note: Tier upgrades are not automatic. Users must submit a manual request to initiate the review process.
Need Help?
If you get stuck at any point, our customer support team is available 24/7 to assist you.
Disclaimer
This article is for informational purposes only and does not constitute financial advice. Please ensure you conduct independent research before making any financial or investment decisions.