Important: Two-Factor Authentication (2FA) is required for all crypto withdrawals. This is an added security layer to protect your funds from unauthorized access.

If you haven’t enabled 2FA yet, check out our 2FA setup guide.

For your protection, withdrawals may also be temporarily restricted after certain account changes (e.g., password reset).

On the home screen, tap the “+” (plus) icon at the bottom center.

A menu will appear with the following options:

Tap "Withdraw Crypto" to continue.

You may also scan a QR code instead of entering the address manually.

Important: Only send to a wallet that supports the exact network shown. Using the wrong network may result in permanent loss of funds.

You may be asked to answer a few short questions related to your withdrawal. These are part of our regulatory and compliance requirements.

Follow the on-screen instructions to proceed.

Carefully review the following details:

Then, enter your 6-digit 2FA code from your authenticator app to confirm.

For added security, a confirmation email will be sent to your registered email address.

Once confirmed, your withdrawal will be processed.

You’re All Set

Your withdrawal request is now in progress.

If you get stuck at any point, our customer support team is available 24/7 to assist you.

Chat with an Agent

This article is for informational purposes only and does not constitute financial advice. Please ensure you conduct independent research before making any financial or investment decisions.