BurjX Account Verification (KYC)
To ensure the security of your account and comply with regulatory requirements, BurjX requires identity verification (KYC) during the registration process.
Verification is essential to unlock platform features, protect your account, and ensure a compliant and secure trading environment for all users.
What Information Is Required?
During the Initial KYC process, you’ll be asked to provide:
Full legal name
A picture of a government-issued ID (Emirates ID, Passport, or Driver’s License)
A live selfie / liveness check
📱 Important: KYC can only be completed through the BurjX mobile app or official website (burjx.com)
Please do not send personal documents via email or live chat, unless specifically requested by our support team.
For most users, the Emirates ID is the preferred and fastest-supported document.
KYC Tiers at BurjX
BurjX offers three verification tiers, each unlocking higher deposit and withdrawal limits.
You can find the full step-by-step guides on each tier in the following articles:
Tier 1 Guide
Tier 2 Guide
Tier 3 Guide
🔹 Tier 1
Limits: Up to USD 50,000
Requirements:
Full address
Nationality
Trading experience
Government-issued ID (Emirates ID, Passport, or Driver’s License)
Live selfie
Approval Time: Instant in most cases
🔹 Tier 2
Limits: Up to USD 250,000
Requirements:
Completion of Tier 1
Employment status
Source of funds
Proof of address (dated within the last 90 days)
🔹 Tier 3
Limits: Unlimited (custom-tiered access)
Requirements:
Completion of Tier 2
Proof of income (bank statement or equivalent)
Expected monthly trading volume
KYC Verification Status Guide
✅ Verified – Your application has been successfully reviewed and approved.
⏳ Pending – Your documents are under review. Most applications are processed within a few hours, but it may take up to 2–3 business days.
📝 Drafted – Your KYC was started but not completed. Go to your profile and click “Verify Now” to continue.
❌ Rejected – There was an issue with your submission. Check your email for next steps, or contact support for assistance.
💬 If your status doesn’t update within 3 business days, please contact our team via the in-app chat.
Frequently Asked Questions
Why do I need to complete KYC?
To comply with legal requirements and maintain platform safety. KYC ensures we can offer secure, trusted, and regulated services.
What happens to my personal data?
We take data protection seriously. View our full Privacy Notice for details on how we store and secure your information.
What if my ID or selfie doesn’t scan?
You can retry using better lighting or use the manual upload option during the document upload stage.
Tips for a Smooth KYC Experience
1. Match Your Legal Name
Use your full name exactly as shown on your ID. Avoid typos, initials, or abbreviations.
2. Take a Clear Picture of Your ID
Use natural light or a well-lit room
Show all four corners of the document
Avoid glare, blur, or reflections
Make sure the text is readable
3. Take a Good Selfie
Follow on-screen prompts carefully
Keep your head still and look at the green dot
Avoid excessive movement or turning your head
🕒 Following these tips will help ensure faster approval and fewer delays.
Need Help?
Stuck or have a question? Tap the live chat icon in the bottom-right corner of your screen to speak with our team.
Disclaimer
This article is for educational purposes only. BurjX does not provide financial advice. Please conduct your own research before making any financial or investment decisions.